Communicating change

Lesson time estimate: 30 Minutes

Change communication is one of the key responsibilities of a change advocate.

In this lesson, you will learn about two-way communication, active listening and different communication styles.

The next topics will work through the following questions:

  • What influences the effective communication during change?
  • How can change advocates support and improve change communication?


Optional

Time estimate: 10 Minutes

This section has additional resources that will allow you to deepen your understanding of resistance in change. At any point in time, feel free to check out the extra resources in the Materials tab.

Optional

Time estimate: 10 Minutes

This section has additional resources that will allow you to deepen your understanding of resistance in change. 

Choosing strategies for change (2008), Kotter and Schlesinger

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