Conflict resolution in change online course


In this 2 hour course, you will work through 5 micro-lessons to improve your resistance management and conflict resolution in change capabilities.

You will practice:

  • Anticipating and analysing Resistance
  • Identifying and verbalising conflict levels and types
  • Recognising and adapting conflict resolution styles
  • Creating a resistance risk estimate and mitigation plan


Below is the overview of what will be covered in each session:

  1. Session: Resistance management
  2. Session: Conflict solver styles
  3. Session: Conflict resolution capability
  4. Session: Conflict resolution in change

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