• We know that complex projects with high stakes and short timelines can be frustrating.
  • We understand that the costs of change are a risk.
  • We believe that all change needs to be sustainable.

With leaders and businesses like yours, we’ve impacted 137 projects on 3 continents since 2014.  Working with your organisation and leaders, in-person and remotely, we deliver a tailored mix of leadership training programs, change management consulting and practical toolkits to support you in leading and implementing the changes successfully.

How would you like a 5.7 ROI on working with us?

🎄 Start this festive season with a gift to yourself: sign up for our Christmas Advents Calendar and get ready to boost your change management skills! Sign up here.

Eva and Sam are great teachers who explain the material in a calm and understandable way.The examples they chose were vivid and from real life, so I could visualise and remember them well.Their dynamic and convincing presentation convinced me and I will take the contents of the course with me on my further journey.If the ideas and suggestions are implemented, then change can work!
Maria
Maria
18:29 29 Aug 22
I did the Agile Change Leader course and had trouble finding time for it at first. But I was able to go at my own pace whenever I had time and that helped me a lot.The structured nature of the course helped me to go deeper into the topic and gave me ideas on how to manage my daily challenges in the change processes we face.I also liked the mix of different media such as video text and graphics. Clear recommendation to attend a course. Thanks Approach Services, thanks Eva and Sam!
Julia R
Julia R
12:37 12 Jul 22
I enjoyed the course and really liked the content which was well organised. Course is focused on key principles of change implementation and some very common challenges faced by organizations when communicating critical changes that significantly impacts its workforce. I particularly liked the 4-levels of listening models presented (Otto Scharmer) and reflection on various communication styles adopted by Green, Yellow, Blue and Red classified leaders.Will recommend it for change leaders looking to improve overall effectiveness of their change communication & implementation.
Imran Jafri
Imran Jafri
11:19 10 Jul 22
I took the Conflict Resolution in Change online course recently and was very impressed. Aside from the precise and understandable explanations that already helped a lot in my current work, it was actually quite fun and anything but dry. I will definitely try more of your courses soon
Basti Weber
Basti Weber
13:17 25 May 22
I ordered the Speed Mentoring Card Deck. Fast shipping. Friendly customer service. I love the design of the cards and the tin box they come in. We have a lot of fun playing the Speed Mentoring game as an icebreaker, to spark conversations and to create micro-habits of learning.
Nora Ahlborn
Nora Ahlborn
09:01 21 Apr 22
Valere is a clever game. It's fun to play with friends or colleagues. An easy way to reflect on your core values , culture and actions. I like to think of it as a compass. The cards, board and box are of good quality. Highly recommend.
Horst Ahlborn
Horst Ahlborn
08:24 21 Apr 22
I really enjoyed completing the Resilient Change Leader course. It was a good mix of text and video instructions, very creative and entertaining. The quizzes show the learning progress, which is very motivating. I especially liked the opportunity to subdivide the course in many small steps. Clear recommendation to participate in a course and many thanks to Eva and Sam!
Anna Rokosz
Anna Rokosz
15:26 07 Apr 22
Very intuitive course to dive deeper into this topic of change. Important stuff to know when you have to handle and understand those processes in real business life.
Florian Gottschall
Florian Gottschall
07:31 16 Feb 22
I took the course about communicating changes and was very impressed. The coaches, Eva and Sam were precise and delivered the material in a very easy and clear way, and the course itself was very interesting. I ;earned a lot about changes and how to communicate them!
Vlady Rafael
Vlady Rafael
20:07 15 Feb 22
Not being able to meet the team in person due to the on-going travel restrictions I decided to take one of their on-line courses. Since I had no prior experience with e-lerning I was rather curious. Turns out, the course was fun to do, content very well presented in text, grafics and video. Exercises and quizzes ensure that you have really digested the content before you proceed to the next session. This worked surprisingly well for me. I do have years of management experience, so I can easily see, that I would have had quite a benefit, had I known these tools earlier.
Hans-Georg Pagendarm
Hans-Georg Pagendarm
09:12 30 Jan 22
Approach Services is one of the best places to work, I must confess. As a copywriter, I was able to create content and my skills also grew in leaps and bounds. The environment is conducive for growth and they truly live out their values. I couldn't have asked for a better place to express my skills!
Victory Umurhurhu
Victory Umurhurhu
13:34 29 Sep 21
Elina Levin
Elina Levin
03:31 08 Sep 21
Eva Sayem was the trainer and facilitator of a Growth Mindset and Change Leadership workshop presented at a recent 2 day planning event that I attended. I found her to be very well-versed in the topic and had a relaxed but passionate style of getting the information across. She was able to answer a range of questions, and dealt really well with the sometimes stressed responses in the room (due to funding uncertainty).What I found most noteworthy was that she embraced the group's shared concerns, listened to what it was we wanted to get out of the session, and was able to quickly pivot and move into a role that facilitated and guided a more concrete plan, leaving us satisfied with the outcome of the day.
Shamara Williams
Shamara Williams
04:22 23 Jun 21
I have been dealing with the team (Eva and Sam) at Approach Services in several capacities of my career - Eva and Sam are highly knowledgeable, professional and I consider them game-changers in leading cultural and organizational change. Most recently I engaged with them in my capacity as Head of People and Culture at Alzheimer's WA. The team at Approach Services were able to help me at short notice and guided me through the process of creating a rapid change and communication plan. I can highly recommend Approach Services as leaders in change management and organizational development. Their professionalism, knowledge-sharing and dedication are exceptional. Especially in the area of not-for-profit and disability/aged care their understanding and knowledge is invaluable.
Frances Eaton
Frances Eaton
07:24 16 Jun 21
Over the last 4 months, I had an amazing opportunity to work at Approach Services as an IT Support and Administrator. I have been able to learn and practice a wide range of skills from setting up a Linux server, to cybersecurity, web development and Business Analysis. Sadly, my internship has come to an end. It has been a pleasure working with you guys and hope this isn't the last time we meet. I highly recommend Approach Services as an employer or any change management/Leadership solutions your business may require. Eva And Sam are highly dedicated genuine individuals and will ensure your business gets what it requires.
James Hogan
James Hogan
04:18 03 Jun 21
During a time of immense change at my organisation Eva's genuine and people focused approach provided me with a valuable touchpoint during this change. The work done in the approach workshops has served as a valuable ongoing tool in my life as well.
Emmaline Yearsley
Emmaline Yearsley
07:57 16 Mar 21
Amazing people with full focus on customers satisfaction and in achieving their true potential.
Saud
Saud
03:47 17 Dec 20
Great training that can be applied in both personal and professional settings with regards to how you effectively communicate and engage with people. Sam & Eva have a natural aptitude for engaging a room in a way that's spontaneous enough to be fun but also structured in a way to give you those "aha" moments at strategic points in the training.
Nick Marie
Nick Marie
08:39 21 Feb 19
I originally signed up for coaching and mentoring in November 2015 and had Sam from Approach Services mentor & coach me to develop my interpersonal skills. I went travelling through Europe for 8 months and was given a task to apply what I had learnt during my sessions and to recorded where and how I applied the skills I had learnt. On return to Perth, I sat down with Sam and went through my recorded notes during a debriefing session. With the feed back provided on my recordings I was able to further develop my interpersonal skills.In August of 2018, commenced the EXCELerate Leadership Training programme, first attending the Conflict and Problem Solving Workshop to further develop & build upon the foundations of my interpersonal skills. I throughly enjoyed the workshops, with the brainstorming and role play sessions.Late August had the privilege of being able to work for Approach Services as a consultant for the Engineering Consultancy side, as a Project Engineer in the Oil & Gas industry, on a decommissioning project for six (6) months. I have throughly enjoyed my time working for Approach Services and have made life long friendships with the staff. I hope to be involved with future projects with Approach Services, providing solutions to their clients.
Lance Barker
Lance Barker
10:56 18 Feb 19
EXCELerate program designed around the framework of experiential learning with each workshop include components like teaching, doing and reflecting. The engaging workshops makes you to question the norms, connects you to behavioural skills and gives an opportunity to experiment the conceptsI thoroughly enjoyed every workshop, role plays helped me to come out of my comfort zone in safe and friendly environment.Highly recommend to anyone looking for a program in professional development.
js_loader

We specialise in

Innovative Change Management Training

Approach Services is passionate about supporting, coaching and training the world's leading organisations to innovate and thrive in the face of rapid change. Our blended (online and in-person) leadership courses and programs combine industry best practices and the latest scientific insights to equip Australia’s leaders with the change leadership capabilities needed to achieve successful and lasting organisational transformation.

Business Consulting Services

The Approach Services team consists of highly skilled technical and business consultants with extensive experience across the NFP, Health, public, and resources sectors in their relevant areas of expertise across a comprehensive range of business specialities, Change Management, Leadership Development, Project Management and Engineering, IT and organisational psychology.

Change Management and Training Toolkits

We offer a range of actionable toolkits to build and boost your leadership skills and encourage conversations about change and innovation. Playfully learn and practice different aspects of leading change and innovation. Each game gives you actionable learnings that suit your needs to either develop your knowledge, grow your business or upskill your team.

Services
EXCELerate bundle course cover

EXCELerate Change Leadership Program

$3,000.00

Build leadership inside your organisation that thrives through change. Our online courses runs through the essentials of effective leadership. Enrol Now.
BUY
value driven change leader

Value Driven Change Leader

$540.00

Learn how to lead with a vision and integrity. This Value Driven Change Leader course teaches managers an authentic leadership style. Enrol today.
BUY
resilient change leader

Resilient Change Leader

$540.00

Stressed? The Resilient Change Leader course teaches managers how to improve mental health & be more productive during uncertain times. Enrol today.
BUY
change advocate

Change Advocate

$540.00

Become a change champion with our change agent course. Learn the responsibilities of a change agent & how to make an impact at your organisation. Enrol now.
BUY
agile change agent

Agile Change Leader

$540.00

Looking for an online change management course? Become an agile business leader and a catalyst for change with our Agile Change Leader course. Enrol now.
BUY
communicating change

Communicating Change

$540.00

Learn how to communicate effectively during business change. Our course enables leaders to plan and execute effective change communication. Enrol today.
BUY
conflict resolution in change

Conflict Resolution in Change

$540.00

Learn proven conflict resolution techniques with our online conflict resolution course. This course teaches how to identify conflicts early & manage resistance to change. Enrol now.
BUY
growth mindset to lead change

Growth Mindset To Lead Change

$540.00

Create a positive business culture that fosters innovation & change by doing. Learn quality training & mentoring techniques that promote growth. Enrol Now.
BUY

Valēre Culture Board Game

$145.00

The Valēre Culture board game is an excellent tool for learning and conceptualising the importance of people-culture-values during change.
BUY

LIMITED EDITION UNTIL END OF DEC!!! Speed Mentoring Cards

$72.90

The Speed Mentoring Cards are an excellent tool to cultivate and encourage a Growth Mindset during change.
BUY

Zooleader Style Game

$154.00

The Zooleader on-the-floor Game is a fun and engaging way to learn about leadership styles and create trust, real connections and relationships at work.
BUY

Communication Plan Template

$11.81

The EXCELerate Communication Plan enables you to take charge of the change communication with confidence.
BUY
new speed mentoring cards

NEW STOCK!!! Speed Mentoring Cards

$81.00

The New Speed Mentoring Cards are an excellent tool to cultivate and encourage a Growth Mindset during change.
BUY
Scroll to Top