Elevate your Leadership - Transform your Business with Reliable Change Management

Secure Your Competitive Edge & Strengthen Your Brand. Lead Change with Practical Tools and Training.

resources for project teams

to Boost Capacity

Fast-track your project with low-cost tools & templates.

change training academy

to Boost Capability

Effective learning pathways for your leaders & champions.

transformation and project consulting

to Get You Started

Projects "done well" for or with you.

As an innovative business, we understand that managing transitions in your organisation can be a complex challenge.

In our experience, project teams often struggle with implementing transformations that depend on people's way of working. We have seen first-hand how poor organisational change management leads to decreased trust in the leadership and confidence in the solution, rising costs for additional project resources and training new hires. If strategies and solutions don't translate into the promised benefits, it is because people opt out or revert to old ways of working. 

We talk to many leaders who wish that their organisations did change better. When organisations don't look at projects holistically, sustainable change and opportunities to scale are at risk. With Change Management, Change Leadership and Agile Project Management being the latest buzz, it can be hard to know where to start. 

You have come to the right place if you say YES to any of these points:  


Would you like a 5.7x ROI?

  • You are after practical resources to fast-track your project.
  • Your Sponsors, Managers, Champions, or other stakeholders need Change Management training and career development
  • You want to expand your organisational Change Management capability or capacity with a reliable and hassle-free framework.
  • Your project is about to get real, and you are looking for change managers and project engineers.

The 3 most common ways organisations manage and lead transformations

Hire a Change Manager

A great choice to extend Change Management capacity and tap into change expertise

Tell me more!

Hiring a Change Manager alone may not provide the best value for your budget as it is not a sustainable or scalable solution. Change Managers are limited to 1FTE capacity and often follow unstructured preferences. Make sure your Change Manager implements a framework you can leverage from one project to the next.

Send Managers on Change Management training

Fantastic investment into building more change management skills across your business.

Tell me more!

Change Management Training may be an effective short-term solution, however in reality training is often not translated into long-term workplace skills. Make sure your training provider holds leaders accountable and takes their competing priorities into account.

Implement a Change Capability Framework

Congratulations on believing in long-term solutions!

Tell me more!

We let you in on a secret: With about the same budget as you would need to hire one Change Manager and train 30 people in Change Management you could engage Approach Services to implement a reliable, scalable framework and system for this and all future transformations.


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Become a Leader in Change

By investing in your team’s tools and skills, you secure your reputation and spearhead growth & innovation, turning every transformation into a success.

Change Management and Training Resources for Project Teams

We offer a range of actionable toolkits to build and boost your leadership and business management skills. Encourage conversations about change and innovation. Playfully learn and practice different aspects of leading change and innovation. Each game gives you actionable learnings that suit your needs to either develop your knowledge, grow your business or upskill your team.

Innovative Change Training Academy

Approach Services is passionate about supporting, coaching and training the world's leading organisations to innovate and thrive in the face of rapid change. Our blended (online and in-person) leadership short courses and programs combine industry best practices and the latest scientific insights to equip Australia’s leaders with the change leadership capabilities needed to achieve successful and lasting organisational transformation.

Sustainable Business Change System

Approach Services provides a reliable, scalable change framework, practical change management process and system to help organisations manage complex transitions predictably and sustainably with reduced costs, increased trust, confidence, and measurable results. 

Business Transformation and Project Consulting

The Approach Services team consists of highly skilled technical and business consultants with extensive experience across the NFP, Health, public, and resources sectors in their relevant areas of expertise across a comprehensive range of business specialities, Change Management, Leadership Development, Project Management and Engineering, IT and Organisational Psychology.

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Practical Tools and Training

Empower your teams to lead and manage change confidently. Keep your operations smooth and your position strong.

Essential Change Communication Plan Assets


Fast-track your organisational change management communication plan with our easy-to-use asset library.
speed mentoring, change conversation

35 Essential Change Conversations


Unlock growth and embrace change with the essential Change Management Conversation Starter Toolkit
value cards board game

Valēre Culture Board Game


The Valēre Culture board game is an excellent tool for learning and conceptualising the importance of people-culture-values during change.

Zooleader Style Game


The Zooleader on-the-floor Game is a fun and engaging way to learn about leadership styles and create trust, real connections and relationships at work.
value driven change leader

Value Driven Change Leader


Learn how to lead with a vision and integrity. This Value Driven Change Leader course teaches managers an authentic leadership style. Enrol today.
resilient change leader

Resilient Change Leader


Stressed? The Resilient Change Leader course teaches managers how to improve mental health & be more productive during uncertain times. Enrol today.
agile change agent

Agile Change Leader


Looking for an online change management course? Become an agile business leader and a catalyst for change with our Agile Change Leader course. Enrol now.
communicating change

Communicating Change


Learn how to communicate effectively during business change. Our course enables leaders to plan and execute effective change communication. Enrol today.
conflict resolution in change

Conflict Resolution in Change


Learn proven conflict resolution techniques with our online conflict resolution course. This course teaches how to identify conflicts early & manage resistance to change. Enrol now.
growth mindset to lead change

Growth Mindset To Lead Change


Create a positive business culture that fosters innovation & change by doing. Learn quality training & mentoring techniques that promote growth. Enrol Now.
change advocate

Change Advocate


Become a change champion with our change agent course. Learn the responsibilities of a change agent & how to make an impact at your organisation. Enrol now.
EXCELerate bundle course cover

EXCELerate Change Leadership Program


Build leadership inside your organisation that thrives through change. Our online courses runs through the essentials of effective leadership. Enrol Now.

We specialise in


We have been working with a number of Not-for-profits, supporting them with managing and communicating change within the organisation and community.

Knowing that creating an adaptive culture can be challenging for organisations relying on volunteers and government funding. Our blended Change Management training teaches your managers step by step to transform your culture and organisation.

Energy, Utilities and Resources Industry

The most successful businesses in the resources and industrial sector trust us with how to navigate the green energy transition and grow their business. Our expert Change Management training program provides managers and employees with the tools, techniques, and knowledge to successfully lead change. With our unique blend of change training for sponsors and champions, stand-alone templates and toolkits and ongoing Change Management and Communications support services, we can help you accelerate your business growth

Science, Technology & Engineering

At Approach Services, we understand the challenges and opportunities that come with working in the fast-paced, highly competitive world of STEM. Our tailored Change Management training program is designed specifically to turn your company into an innovation machine, providing employees and managers with the tools and techniques needed to go through rapid adaptive cycles. We deliver results with 5.7+ ROI not empty promises.

Approach Services
review us on
Working with Approach Services has been an incredibly rewarding experience that enabled me to learn new skills and grow professionally through their courses. I really appreciated their Change Advocate program, through this program, I learned invaluable skills such as conflict resolution techniques, problem solving strategies, and collaboration tools that will help me succeed in any professional setting.The Resilient Change Leader Course was particularly helpful in helping me understand how to manage change and create an effective team environment. I learned strategies for managing stress, handling difficult conversations and more. The course not only helped me develop the confidence I need to take on challenging challenges but also provided me with the tools that are essential for leading successful change initiatives. Overall, I highly recommend the Approach Services Courses to anyone looking to become a better leader and gain the skills needed to successfully manage change.Lastly, working with Approach Services was an incredibly positive experience. The team provided me with excellent support!
Response from the owner: Thank you for this wonderful feedback, Marjorie!
Eva and Sam are great teachers who explain the material in a calm and understandable way.The examples they chose were vivid and from real life, so I could visualise and remember them well.Their dynamic and convincing presentation convinced me and I will take the contents of the course with me on my further journey.If the ideas and suggestions are implemented, then change can work!
Response from the owner: Thanks, Maria, for this amazing review. It means a lot to our team that we delivered a successful online course to our valued clients. We wish you success!
I did the Agile Change Leader course and had trouble finding time for it at first. But I was able to go at my own pace whenever I had time and that helped me a lot.The structured nature of the course helped me to go deeper into the topic and gave me ideas on how to manage my daily challenges in the change processes we face.I also liked the mix of different media such as video text and graphics. Clear recommendation to attend a course. Thanks Approach Services, thanks Eva and Sam!
Response from the owner: Thank you for your wonderful feedback! We are glad the micro-learning fit your busy schedule. Congratulations!
I enjoyed the course and really liked the content which was well organised. Course is focused on key principles of change implementation and some very common challenges faced by organizations when communicating critical changes that significantly impacts its workforce. I particularly liked the 4-levels of listening models presented (Otto Scharmer) and reflection on various communication styles adopted by Green, Yellow, Blue and Red classified leaders.Will recommend it for change leaders looking to improve overall effectiveness of their change communication & implementation.
Response from the owner: Thanks, Imran, for an excellent review. We are glad that you liked the Communicating Change course. Thanks for recommending it to other change professionals.
I took the Conflict Resolution in Change online course recently and was very impressed. Aside from the precise and understandable explanations that already helped a lot in my current work, it was actually quite fun and anything but dry. I will definitely try more of your courses soon
Response from the owner: We appreciate your excellent review, Basti. We strive to deliver the most practical online courses to our clients. Looking forward to the next course you'll try. Please reach out if you need anything else. Thank you!
I ordered the Speed Mentoring Card Deck. Fast shipping. Friendly customer service. I love the design of the cards and the tin box they come in. We have a lot of fun playing the Speed Mentoring game as an icebreaker, to spark conversations and to create micro-habits of learning.
Response from the owner: Nora, thank you for the great review! We’re so happy you loved our Speed Mentoring Cards and can’t wait to have you try other products and courses. Until then, we’re here if you need anything.
Valere is a clever game. It's fun to play with friends or colleagues. An easy way to reflect on your core values , culture and actions. I like to think of it as a compass. The cards, board and box are of good quality. Highly recommend.
Response from the owner: Thank you for the kind words, Horst! We're happy to know that you enjoyed using our Valere toolkit. We are grateful that you're recommending our products to others. Thanks again!
I really enjoyed completing the Resilient Change Leader course. It was a good mix of text and video instructions, very creative and entertaining. The quizzes show the learning progress, which is very motivating. I especially liked the opportunity to subdivide the course in many small steps. Clear recommendation to participate in a course and many thanks to Eva and Sam!
Response from the owner: Thank you, Anna. We are very glad that you enjoyed the course. Well done!
Very intuitive course to dive deeper into this topic of change. Important stuff to know when you have to handle and understand those processes in real business life.
Response from the owner: Thank you. We are glad you liked the Resilient Change Leader online course.
I took the course about communicating changes and was very impressed. The coaches, Eva and Sam were precise and delivered the material in a very easy and clear way, and the course itself was very interesting. I ;earned a lot about changes and how to communicate them!
Response from the owner: Thank you, Vlady, for your detailed review. We are glad that communicating change been a valuable course for you.
Not being able to meet the team in person due to the on-going travel restrictions I decided to take one of their on-line courses. Since I had no prior experience with e-lerning I was rather curious. Turns out, the course was fun to do, content very well presented in text, grafics and video. Exercises and quizzes ensure that you have really digested the content before you proceed to the next session. This worked surprisingly well for me. I do have years of management experience, so I can easily see, that I would have had quite a benefit, had I known these tools earlier.
Response from the owner: Thank you Hans-Georg for your positive and detailed feedback. This means the world to us!
Approach Services is one of the best places to work, I must confess. As a copywriter, I was able to create content and my skills also grew in leaps and bounds. The environment is conducive for growth and they truly live out their values. I couldn't have asked for a better place to express my skills!
Response from the owner: Thank you Victory. We loved having you on board. We wish you all the best for your next endeavours!
Response from the owner: Thank you Elina, it was a pleasure to facilitate the Speed Mentoring Activity.
Eva Sayem was the trainer and facilitator of a Growth Mindset and Change Leadership workshop presented at a recent 2 day planning event that I attended. I found her to be very well-versed in the topic and had a relaxed but passionate style of getting the information across. She was able to answer a range of questions, and dealt really well with the sometimes stressed responses in the room (due to funding uncertainty).What I found most noteworthy was that she embraced the group's shared concerns, listened to what it was we wanted to get out of the session, and was able to quickly pivot and move into a role that facilitated and guided a more concrete plan, leaving us satisfied with the outcome of the day.
Response from the owner: Thanks Shamara, for the heartfelt review. It means a lot to Eva and the team that our services deliver valuable results for our clients and all participants. We look forward to working with Volunteering WA and the volunteering community again.
I have been dealing with the team (Eva and Sam) at Approach Services in several capacities of my career - Eva and Sam are highly knowledgeable, professional and I consider them game-changers in leading cultural and organizational change. Most recently I engaged with them in my capacity as Head of People and Culture at Alzheimer's WA. The team at Approach Services were able to help me at short notice and guided me through the process of creating a rapid change and communication plan. I can highly recommend Approach Services as leaders in change management and organizational development. Their professionalism, knowledge-sharing and dedication are exceptional. Especially in the area of not-for-profit and disability/aged care their understanding and knowledge is invaluable.
Response from the owner: Thank you Frances. Feedback like this means the world to us! We hope to work with you on many more occasions.
Over the last 4 months, I had an amazing opportunity to work at Approach Services as an IT Support and Administrator. I have been able to learn and practice a wide range of skills from setting up a Linux server, to cybersecurity, web development and Business Analysis. Sadly, my internship has come to an end. It has been a pleasure working with you guys and hope this isn't the last time we meet. I highly recommend Approach Services as an employer or any change management/Leadership solutions your business may require. Eva And Sam are highly dedicated genuine individuals and will ensure your business gets what it requires.
Response from the owner: Thank you James. What a wonderful feedback. We wish you all the best for the future and would love to work with you again!
During a time of immense change at my organisation Eva's genuine and people focused approach provided me with a valuable touchpoint during this change. The work done in the approach workshops has served as a valuable ongoing tool in my life as well.
Response from the owner: Thanks Emmaline. Lovely to hear!
Amazing people with full focus on customers satisfaction and in achieving their true potential.
Response from the owner: Thank you. We are glad to hear such praise!
Great training that can be applied in both personal and professional settings with regards to how you effectively communicate and engage with people. Sam & Eva have a natural aptitude for engaging a room in a way that's spontaneous enough to be fun but also structured in a way to give you those "aha" moments at strategic points in the training.
Response from the owner: Thank you for your review, Nick! We hope Sydney is treating you well.
I originally signed up for coaching and mentoring in November 2015 and had Sam from Approach Services mentor & coach me to develop my interpersonal skills. I went travelling through Europe for 8 months and was given a task to apply what I had learnt during my sessions and to recorded where and how I applied the skills I had learnt. On return to Perth, I sat down with Sam and went through my recorded notes during a debriefing session. With the feed back provided on my recordings I was able to further develop my interpersonal skills.In August of 2018, commenced the EXCELerate Leadership Training programme, first attending the Conflict and Problem Solving Workshop to further develop & build upon the foundations of my interpersonal skills. I throughly enjoyed the workshops, with the brainstorming and role play sessions.Late August had the privilege of being able to work for Approach Services as a consultant for the Engineering Consultancy side, as a Project Engineer in the Oil & Gas industry, on a decommissioning project for six (6) months. I have throughly enjoyed my time working for Approach Services and have made life long friendships with the staff. I hope to be involved with future projects with Approach Services, providing solutions to their clients.
Response from the owner: Thanks for your amazing and insightful review. It's an absolute delight to have been working with you and seeing you grow!
EXCELerate program designed around the framework of experiential learning with each workshop include components like teaching, doing and reflecting. The engaging workshops makes you to question the norms, connects you to behavioural skills and gives an opportunity to experiment the conceptsI thoroughly enjoyed every workshop, role plays helped me to come out of my comfort zone in safe and friendly environment.Highly recommend to anyone looking for a program in professional development.
Response from the owner: Thank you for your 5 star review! We're very happy to hear your feedback and wish you the best in your leadership journey.
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