(08) 6102 0343EXCELerate Conflict Resolution In Change
In this 2 hour course, you will work through 5 micro-lessons to improve your resistance management and conflict resolution in change capabilities.
You will practice:
- Anticipating and analysing Resistance
- Identifying and verbalising conflict levels and types
- Reconising and adapting conflict resolution styles
- Creating a resistance risk estimate and mitigation plan
Course Content
INTRODUCTION
SESSION 1
SESSION 2
SESSION 3
SESSION 4
Course Evaluation
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Final Assessment
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